secupay AG
Goethestraße 6
01896 Pulsnitz (Germany)
Germany
Represented by
Management Board:
Hans-Peter Weber
Katja Hartmann
Chairman of the Supervisory Board:
Peter Rauscher
Responsible according to § 5 DDG:
Hans-Peter Weber
Phone: +49 (0) 800 73282273
Fax: +49 (0) 35955 75 50 899
Email: info@secucard.com
secupay AG is a payment institution as defined by the Payment Services Supervision Act (ZAG) and is registered by the Federal Financial Supervisory Authority (BaFin), Graurheindorfer Str. 108, 53117 Bonn (registration number: 126737).
secupay AG has the following permits::
Register entry
Registration in the commercial register
Registry court: Amtsgericht Dresden
Registration number: HRB 27612
Turnover tax ID
Sales tax identification number according to §27 a Value Added Tax Act: DE209853849
The consumer arbitration board responsible for secupay AG is the
Federal Financial Supervisory Authority
Arbitration Board - Division ZR 4
Graurheindorfer Straße 108
D-53117 Bonn
Tel: +49 228 4108-0
Fax: +49 228 4108-62299
e-Mail: schlichtungsstelle@bafin.de
secupay AG is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
The contents of our pages were created with great care. However, we cannot guarantee that the content is correct, complete or up-to-date. As a service provider, we are responsible for our own content on these pages according to Section 7, Paragraph 1 of the German Digitale-Dienste-Gesetz (DDG). According to § 8 to 10 DDG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which knowledge of a specific infringement of the law is known. As soon as we become aware of any violations of the law, we will remove this content immediately.
Our offer contains links to external third-party websites, the content of which we have no influence on. Therefore we cannot assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you inform us accordingly. As soon as we become aware of legal violations, we will remove such content immediately.
Note on complaint management
If you have any complaints, you can inform us of your concerns via info@secupay.com If you wish to submit the complaint by post, please use the following address:
secupay AG
Goethestraße 6
01896 Pulsnitz (Germany)
To ensure that we can process your request in the best possible way, please provide us with the following information:
Firstly, you will receive an e-mail confirming receipt of your complaint.
We always endeavour to respond to your complaint as quickly as possible. The actual processing time for a complaint depends on the complexity or the need to involve third parties (e.g. an external service provider). In principle, we endeavour to respond within 2 weeks at the latest. Once processing has been completed, you will receive a comprehensive response to your complaint.
If this is not possible within the usual processing time, you will receive an interim message in which you will also be informed when the processing of your complaint is expected to be completed.
If you are not satisfied with the processing of your complaint, you have the option of contacting the competent supervisory authority. Further information and contact details can be found at the following link: Federal Financial Supervisory Authority (BaFin).
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